Terms of service

Shipping Policy – Urban Hub

Introduction

Thank you for choosing Urban Hub. We are committed to providing you with a reliable and efficient delivery service. Below, you will find all the important information about our delivery times, shipping costs, and other relevant details.

Delivery Area

We deliver to addresses within the United Kingdom.
At present, we do not offer delivery outside the United Kingdom.

Delivery Costs

Within the United Kingdom:
✅ Flat rate: Free delivery

Delivery Times

Estimated delivery times are:

United Kingdom: 5 to 7 working days

Please note: Delivery times may vary depending on product availability, weather conditions, or public holidays.

Delivery Partners

We work with trusted logistics partners such as Royal Mail, DPD, and UPS to ensure your orders are delivered safely and on time.

Order Tracking

Once your order has been dispatched, you will receive an email with your tracking number. This will allow you to check the delivery status of your parcel online at any time.

Delivery Issues

If you experience any delays or problems with your delivery, please contact us immediately at:
📩 support@urbanhubstore.com
We will do everything possible to resolve the issue as quickly as we can.