Shipping policy
Shipping Policy – Urban Hub
Introduction
Thank you for choosing Urban Hub. We are committed to providing you with a reliable and efficient delivery service. Below you will find our delivery terms, including estimated delivery times, shipping costs, and other important information.
Delivery Area
We deliver to addresses within the United Kingdom.
International deliveries outside the United Kingdom are not currently available.
Delivery Costs
Within the United Kingdom:
✅ Flat rate: Free delivery
Delivery Times
Estimated delivery times are as follows:
-
United Kingdom: 5 to 7 working days
Please note: Delivery times may vary depending on product availability, weather conditions, or public holidays.
Delivery Partners
We work exclusively with trusted logistics partners such as Royal Mail, DPD, and UPS to ensure the safe and timely delivery of your order.
Order Tracking
Once your order has been dispatched, you will receive an email with a tracking number, allowing you to follow the progress of your delivery online.
Delivery Issues
In the event of delivery delays or other issues, please contact us immediately:
📩 support@urbanhubstore.com
We will assist you promptly and efficiently.
Undeliverable Orders
If an order cannot be delivered due to an incorrect or incomplete address, we reserve the right to charge an additional fee for re-delivery.
📩 support@
📍 Urban Hub